PRODUCT CARE

CUSTOMISATION B2B

WHOLESALE

© COPYRIGHTS UMIMONO 2018

RETURNS

YOU HAVE THE RIGHT
TO RETURN THE PRODUCTS
WITHIN 14 DAYS FROM THE DATE
YOU RECEIVED THE DELIVERY

 

Please fill in the form linked below, and sent it back, with the products you want to return. We cannot accept the return without the form. The deadline is met if you send back the goods before the period of 14 days has expired. The products shall not have signs of use. You will have to bear the direct cost of returning the goods. You can notify us about your will to withdraw by email: halo.umimono@gmail.com.

 

FILL IN FORM BELOW:

WITHDRAWAL FORM

SEND IT TO THE ADDRESS
WITH PRODUCTS YOU WANT RETURN:

UMIMONO STATIONERY
PLAC GRUNWALDZKI 8/8
50-384 WROCŁAW
POLAND



 

RIGHT OF WITHDRAWAL

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You may use the attached model withdrawal form, but it is not obligatory.  To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

EFFECTS OF WITHDRAWAL

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.  You can also electronically fill in and submit the model withdrawal form. If you use this option, we will communicate to you an acknowledgment of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Please refer also to the Terms of service §8 Returns: HERE.

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